Shipping: We have two options, Fall and Spring
Fall shipping: Now through the first week in November. We will get them out as quickly as we can.
Spring shipping: February 15th, March 1st, March 15th, April 1st, April 15th
You need to choose one of these dates and type it into the shipping date box during checkout. We will not be shipping after April 15th. Local pick up orders need to be picked up by May 1st. We only ship to the United States. Sorry, but we do not do international shipping.
Multiple orders/Changes: Sorry we will NO LONGER combine orders! This is a common request every year for people who want to combine multiple orders, add, take away or substitute something they have ordered. Please remember when you order we pull that order and get it packaged specifically for you within a few days. We literally wasted days of man power last year going through a giant list of everyone's changes/additions/combinations of multiple orders. Canceled orders will be charged a 20% restocking fee.
Tuber Guarantee: We guarantee them to have a live eye and be true to form. We do not guarantee against failing due to growing conditions, weather, etc. Tubers are shipped dormant but all are inspected for a live eye before being shipped. If you are a beginning dahlia grower the eye may be hard for you to see. You can begin to warm them up before planting to see the eye more pronounced. Any issues with product received damaged needs to be noted WITHIN 7 days of receiving your
package! If you wait two months to open your box and all are rotted or shriveled we will not issue a refund (Yes it happens).
Inspections: We are inspected yearly by the Washington State Department of Agriculture, and meet or exceed all requirements.
Packaging: The tubers you will received are packaged for our dry climate and may very well need to be re-packaged for yours if you are not planting right away. We use a variety of packaging material to ship tubers during colder weather including fiberglass insulation. If this bothers, you please do not ask for early shipping. We also regularly use heat packs when needed. These are provided at no cost.
Contacting us: If you have a question, the *BEST* way to contact us is via email. I am not always able to answer questions on the phone when out in the field, especially about specific orders etc.
Shipping costs are based on order totals. Shipping costs are listed below:
$0 - $36 = $9.50
$36 - $150 = $16.95
$150 - $300 = $22.50
$300 - $600 = $38
$600+ = $55